Hangcha Warehouse and Forklift Trucks – A Leading Industrial Truck Brand with Over 67 Years of Experience. As the No.1 exporter in China and ranked 8th globally, Hangcha distributes its products to over 180 countries worldwide. The brand is highly popular in Europe, America, and Australia. Offering a wide range of models, Hangcha meets all operational needs with both electric and engine-powered options.
Why choose Hangcha Forklift from Jenbunjerd?
If you are looking for high-quality, durable forklifts or industrial lifts with comprehensive after-sales service, Hangcha Forklift is a leading brand from China that is recognized globally for its excellent performance, high safety standards, and advanced technology.
Jenbunjerd, a leading provider of industrial truck solutions in Thailand and an official distributor of Hangcha Forklifts, supports your business with comprehensive after-sales service, covering all your needs, including maintenance, genuine spare parts, training, and service centers located in key economic zones and leading industrial areas.
Excellence in After-Sales Service from Jenbanjerd. We are committed to elevating after-sales service with expertise, care, and genuine readiness, covering four main areas:
Quality technician team
- A team of over 100 after-sales service personnel is ready to provide service nationwide.
- Our team of expert technicians, specially trained in both HANGCHA and XILIN forklifts, by JENBUNJERD.
- Continuous development is carried out through the 'Upgrading Technicians' program, with courses divided into 5 levels.
- We provide consulting and advice on product usage and maintenance.
- The average customer satisfaction rate after using the service reached as high as 91.4% (during the years 2022–2024).
- The company has an in-house training and testing center for technicians.
Fast and efficient service.
- Report repairs via the app 24/7 and track the job status in real-time.
- Repairs completed within 8 hours (for customers within 50 km of the service center – 93% success rate).
- Easy to contact through all channels, with a CS team following up on every case.
- Continuous maintenance throughout the product's lifespan.
Genuine spare parts, complete and ready to use.
- We use genuine parts, covering all models and types of forklifts.
- We have over 3,000 items in stock, ready for immediate repair.
- Store properly in a shaded area, protected from sun and rain.
- Finding spare parts is easy with the Jenbunjerd app. Simply take a photo, send it to us, and get a price quote within 1 day (if the item is in stock).
Service centers near you, easily accessible.
- 8 service centers covering key industrial estates.
- A team of over 50 mobile service vehicles is ready to provide on-site service.
- Supported by an Aftersales Service team of over 100 people, ready to provide close consultation and service.
