Design Process

The foundation of our design considerations

Yale has always designed its products with two key goals in mind: create the most comfortable, effective working environment for the operator and create features and performance that will enable customers to increase throughput and productivity. Our success is the result of a very strong design process, sensitivity to operators, and key features that make operators – and their company's businesses – more efficient.

Customers play a key role in determining the design and development of new materials handling equipment and features

  • Yale conducts in-depth research to understand customers' needs in specific materials handling applications and industries.
  • When concepts for lift truck features are developed, these are evaluated with customers for important user-based feedback.
  • New features and materials handling equipment, when in the early pilot phases, are rigorously tested with customers who report back on performance and operational characteristics so we can make enhancements based on the feedback we receive prior to full-scale roll-out.

Yale History
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Design Process
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